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Improve HCAHPS scores with Staff Terminals within your facility. The Responder 5 Staff Terminal is a one-touch solution which improves clinical communications throughout a facility, resulting in more efficient patient care and improved bed turnover rates. Simplify workflow processes within med/surg units by connecting all staff members and allowing for communications via the touch of a button. All Staff Terminals are customized based on your facility needs, ensuring the most direct and...

Real-Time Performance Dashboards provide actionable information to impact the patient experience. Aperum® is an easy to use dashboard that gives users a real time view of the nurse call volume, as well as an easy way to trend data over periods of time. LeadIt allows clinical staff to streamline the rounding process to improve patient satisfaction and reduce variable workload generated by patient call lights. Using this software you're able to view room or unit level details into nurse call requests and response times, as well as trend data over a week, two weeks or an entire month. 

Increase Safety. Improve Patient Satisfaction. All Measurable.

Linking your Responder system with your patient’s EMR delivers significant benefits: To your care team, to your patient, and to the patient care being delivered. That’s because the people closest to the patient now have open, accurate and real-time information about their patient’s status, 24/7. 



Healthcare Solutions

Within the healthcare market, South Western Communications has established advanced solutions for a variety of systems including communications, workflow integration, and security and building management. Years of industry experience, dedicated Clinical Application Specialists and qualified service technicians ensure SWC will provide you with exceptional solutions, products and services to meet your needs and exceed your expectations.

South Western Communications has invested quality time and resources to training the most qualified healthcare professionals skilled in offering advanced consultation services including customized needs and workflow analysis. We work with customers through a consultative process to develop solutions which enable customers to measurably improve performance and safety within hospital systems.